Spring Hill Fire
News & Updates
4/30/18- Soft Opening
Hello Spring Hill!
We wanted to give everyone an update on three significant items:
#1 We have started washing cars! It was hard to imagine this day a couple of months ago, but we are excited to be so close to serving Spring Hill again. While we’re washing cars, we are in a “soft opening” stage. What that means is that we have not advertised, put up any signs, etc. We are using this short period to ramp up to full capacity, dial in the absolute best wash we can, and tweak much of our software programing, timing, processes etc. That may mean periods where we are closed temporarily to adjust, then re-open. We apologize in advance for any inconvenience and appreciate your patience as we make these necessary adjustments. We anticipate this period lasting about another week or so, but if you would like to be one of the first to try the all-new Sudsy’s, certainly stop by.
#2 We have made some significant improvements to provide the absolute best experience possible. We can’t wait for you to try it and see the difference. You’ll see many of the upgrades just by looking around at our site, and noticing the new equipment in the tunnel, but better yet, you’ll notice it in the quality of shine on your vehicle! These improvements have resulted in new wash packages that reflect better value and simplified choices. We previously offered five packages priced at $6, $10, $15, $18 and $20 – a bit cumbersome and tougher to decide. We streamlined this and now offer three great packages at $10, $15 and $20. While we have eliminated our previous basic wash, our new “$10 Lucky Duck Wash” raises the minimum standard to includes tire shine, underbody rust inhibitor and bug juice. Our “$15 Super Duck Wash” adds Simoniz™ Hot Wax, Rain-X™ Complete and Rainbow Foam conditioner, and finally, our “$20 Mighty Duck Wash” includes the 4-Step Lava Shield Paint Protectant Process and our brand-new Buff & Dry, giving you a showroom shine every time! Our Unlimited Wash Club packages are $22.99, $29.99 and $35.99 per month respectively (currently on sale for .99¢ for your first month when you pay for your first two months.) Learn more at www.Sudsys.com/packages.
#3 This will all culminate in a full-blown Grand Re-Opening Celebration in late May with all sorts of surprises and hoopla! We trust we will be at full capacity by the end of this week and please stay tuned for details and dates coming soon about the Grand Re-Opening!
Thank you again, Spring Hill, for your love, prayers and support through this difficult time - we have a whole new appreciation for the phrase “trial by fire”! But it has reminded us that we believe in God’s sustaining faithfulness. We’re so excited to be back to delivering our promises of “speed, sparkle, smile” to Spring Hill and assuring that everyone can...
“Drive Clean and Drive Happy!”
Thanks again to our tremendous community who have wished us well, kept in touch and have been extraordinarily patient. We are so grateful and humbled.
Quick Update: We are making progress! Yea! Essentially everything in the building was destroyed due to the massive smoke and soot. That has meant demo of nearly everything except the shell of the building. That process was completed last week and we are moving on to painting and install in the weeks to come. We still don't have an exact date to re-open, we are hopeful it will be the beginning of April.
We cannot wait to get back up and running and serve you! The good news in all of this (besides the obvious that no one was injured), is that we have had the opportunity to upgrade many aspects of our wash. You will see a marked difference in the quality of our wash and a whole new experience in our tunnel. We don't want to ruin too much of the surprise, but we feel very confident when you go through our tunnel upon reopening, that you will have never experienced anything like this!
Drive Clean. Drive Happy.
Many of you have heard the news that Sudsy’s Car Wash in Spring Hill experienced a significant fire on Monday night (11/27/17). We first and foremost are extremely blessed and grateful that no one was injured in the fire.
Unfortunately, the Spring Hill location we will be closed until further notice as we begin the process of restoration to re-open sometime in 2018.
While its been less than 36-hours since the fire, we have been working feverishly behind the scenes to handle the many details that come with an incident like this. Thank you to our great and loyal customers and the community of Spring Hill for your patience and prayers during this time.
Unlimited Wash Club Members
If you an Unlimited Wash Club member, we are enormously appreciative of your loyalty to Sudsy’s. We are in the process of suspending all automatic membership monthly charges so that your credit card will not be charged while we are closed. This may take up to a couple of more days to get implemented with our point-of-sale system/partner, so if you are charged in the next day or two, please know we will be following up with credits to make that right. We are also working on pro-rated refunds on memberships so that you will not be paying for any washes November 28th and beyond. We will be updating our website regularly as we get information.
Spring Hill Fire and Police Departments - THANK YOU!
If you have the opportunity (especially during this holiday season), please thank our Spring Hill first responders – the Spring Hill Fire Department and Spring Hill Police Department where amazing during our crisis and we especially thank them!! Our community is extremely blessed to have each one of them individually watching our backs and working for our best interest – they are awesome!! THANK YOU, Spring Hill Fire Department and Spring Hill Police!!!
Finally, thank you again to all our great and loyal customers for your patience so far and in the coming days as we try to process all of this and communicate with you the best we can! We are blessed to be in this community!
Many have asked what you can do to help.
#1 One of the best things you can do for us right now is pray - we believe prayer makes a difference. Please pray for our employees and for a smooth process of restoring, rebuilding and reopening.
#2 Please enter your email below to stay up to date about our Spring Hill location restoration and re-opening in 2018. We respect your privacy and will never sell or give your email address away. Expect no more than two emails per month.
We anticipate it will take many, many months to re-open, but we promise you, we will provide an even better service and experience and make it worth your return!
We love you - have a blessed Christmas season!
Frequently Asked Questions...
+ What about gift cards?
A. All gift cards will work when we reopen.
+ When will you reopen?
A. Unfortunately the damage in the equipment room was quite extensive. We do not have an accrate estimate for when we will reopen, but we are hopeful it will be in the 1st quarter of 2018, or maybe 2nd quarter. We will update this as we get more information.